How do I schedule an appointment?
To schedule an appointment, select your device's user guide below to learn more about scheduling appointments and registering for St. Peter's Health Patient Portal.
What do I need to get started?
You need the TytoCare exam device to collect your health data. You also need a smartphone or tablet. Once you receive your device, download the TytoCare app and set up login account, if you don’t have those yet.
Are TytoCare video visits covered by insurance?
Medical exams and video visits with a St. Peter’s Health provider often are covered by medical plans. Please check with your provider or insurance company to determine whether your plan covers video visits.
How do I pay for a TytoCare device?
The cost of the device is free for pilot participants. At this time the device and service is not available to individuals not enrolled in the pilot.
Do I need any training to use my TytoCare device?
The TytoCare device, have built-in training videos and guidance technology to help ensure accuracy and ease-of-use. Additional tutorial videos can also be found on https://www.tytocare.com/how-tyto-works/.
When is TytoCare the right level of Care?
With TytoCare, you can get a diagnose and a treatment plan for many common conditions, including allergies, constipation, cough, diarrhea, ear problems, fever, flu, headache, insect bites, nausea, vomiting, pink eye, rash, sore throat, bladder Infection (adult females, 18+). Call 911 if you or someone in your care has a life-threatening condition.
Can I use my TytoCare device away from home?
Yes. The TytoCare device is lightweight, compact, and portable. It is designed for all types of remote use. All you need is the TytoCare app, a smartphone or tablet, and a Wi-Fi connection.
Who sees the data from my exams, and is it HIPAA-compliant?
The TytoCare device lets you send exam data over an encrypted, secure network. Data is stored on a cloud platform that meets privacy standards of the Health Insurance Portability and Accountability Act, also known as HIPAA. You and your healthcare provider determine who can access your medical records.
Who can use a TytoCare device?
You can use your TytoCare device on children and adults of any age. The device is easily operable by adults 18-65 years of age who are comfortable using mobile apps.
Is the TytoCare device similar to the exam tools used by doctors in an office?
Yes, the TytoCare device includes an otoscope for examining the ears, a stethoscope for examining the heart, lungs, and abdomen and a basal thermometer and a digital camera for examining the skin and throat, and is designed to provide your doctor with the same type of examination data he or she would use in the office. The TytoCare device have passed multiple performance bench tests versus comparable devices to ensure quality results.
What is my role in the TytoCare device exam?
You will perform the exams at home on yourself or your child, using TytoCare’s proprietary guidance technology which ensures accuracy and ease of use.
What is the healthcare provider’s role in the TytoCare device exam?
The healthcare provider will use the data provided by TytoCare, in combination with a live consult, to examine, diagnose, and treat your conditions remotely.
Is the TytoCare device okay to use on sensitive skin?
Yes. The TytoCare device has conducted biocompatibility testing for extensive skin sensitivity, and no allergic reactions occurred.
Is the TytoCare device safe to use on my newborn?
Yes, the TytoCare device can be used on children of any age.