Full visitor restrictions are in place at all our facilities. Visitors will not be allowed to accompany or visit patients at the Regional Medical Center (hospital) or clinics.
Exceptions to the visitor restrictions include*:
- End-of-life patients, two visitors will be allowed at any given time.
- One essential caregiver will be allowed in circumstances outlined below:
- A single, designated person who is required to assist in medical decision making or care instructions for a patient.
- One guardian is allowed to accompany minor patients. Minors may have two guardians accompany when legally required for medical decision making.
- One support person per labor patient on Women and Children’s Unit.
- One essential caregiver for select post-operative follow-up (please note special instructions below).
- One symptom-free, screened support person may accompany each patient while that patient is in the Emergency Department. This designated support person cannot change during the patient's time in the Emergency Department and must enter through the screening table at the Emergency Department. This designated support person will not be allowed to visit or "follow" the patient to a medical floor if that patient is admitted unless they are deemed an essential caregiver by the care team.
Masks and screening
All visitors/support persons* and patients will be screened and required to wear masks while inside our facilities. This includes when they are in a patient room. Patients are expected to wear a mask unless they are under the age of two or there are extenuating circumstances (e.g., breathing difficulties).
Everyone is encouraged to bring their own mask, but please note that per Centers for Disease Control and Prevention recommendation, bandanas, buffs, gaiters and vented masks are not considered appropriate face coverings. Cloth masks are available to borrow at all entrances for anyone without a mask or appropriate face covering.
*Visitors who have COVID-19 symptoms or have had contact with someone who has COVID-19 will not be allowed to visit or accompany a patient. All exceptions are subject to change based on the discretion of the care team.
Special instructions for essential caregivers of patients undergoing a surgery or procedure
Caregivers or family members of surgical patients or other patients undergoing procedures (e.g., colonoscopies) will be contacted by phone or video platform to discuss pre-operative and post-operative patient instructions.
Post-operative instructions will only be conducted in-person with patients and essential caregivers in the following circumstances:
- Total joint replacement surgeries
- Certain procedures where in-person demonstration is necessary for patient safety such as physical therapy exercises, dressing changes, etc. In these cases, staff will contact the patient’s essential caregiver to determine a time for the essential caregiver to arrive at the Regional Medical Center.
Other prevention measures
Our facilities are open, although some services have been adjusted, including some business services that may be temporarily closed. Details about service adjustments can be found here.
All public entrances to the Regional Medical Center (except the Emergency Room and Urgent Care) will close at 6:00 p.m. until further notice. The Main and East entrances will be closed during the weekend (please use Emergency Department entrance).
St. Peter’s Health is asking that patients who are exhibiting COVID-19 or flu-like symptoms NOT visit the organization’s Broadway Clinic at 2550 Broadway or the North Clinic located at 3330 Ptarmigan Lane. This will allow these clinics to continue to safely care for patients that do not have COVID-19 and flu-like symptoms.
Anyone experiencing COVID-19 or flu-like symptoms should call their provider OR visit the Urgent Care clinic at the Regional Medical Center for a walk-in appointment. Click here for more information on what to do if you think you have COVID-19 symptoms and here for more information on non-COVID-19 and non-flu-like care options.