Medical Records

Please complete the release of information form. Mail, email or fax your completed, signed request form directly to Medical Records. The mailing address, email address and fax number are listed above. You can also drop off the form in the Medical Records department during business hours.

You will need to contact the Montana DPHHS Office of Vital Records in Helena. They can be reached at 406-444-4228 or 888-887-1946. You can also visit them online at dphhs.mt.gov/vitalrecords/BirthDeathCertificates

Once Medical Records receives your completed Authorization for Disclosure of Health Information form, it generally takes 10 days to fulfill a medical record request. In some instances, it can take longer, depending on the volume and dates of records being requested (for example, older records are archived in different systems than our current electronic health record, so it can take more time to search and retrieve those records).

We will deliver the records in the method that you choose on the form. Please note that if records are too large to fax or email, they will be mailed to you. If you choose to pick your records up in person, we do require your photo ID.

You will need to sign the Authorization form before your records will be released. If they would like to pick them up for you, that must be indicated on the Authorization form.

The executor of the estate or a personal representative that has authority to act on behalf of the decedent will need to complete the Authorization form as well as attach the legal documents stating that they are the executor of the estate/personal representative. A death certificate is also required, in addition to the legal documents.

No, a DPOA/DOA expires automatically upon the death of the individual. As the DPOA/POA, you are not able to act on behalf of the individual upon their demise.

For Continuity of Care: 
There is no fee for medical records sent directly to providers or other health care facilities. 

Patient or Patient Representative Requests: 
A reasonable fee may be charged based on volume of medical records requested. The fees are based on state and federal regulations. 

Other Requester Types: 
Fees are based on state and federal regulations.

Complete the Authorization form indicating you would like the diagnostic images. These images will be provided on a disc and will be mailed or picked up.

The form must be completed, dated and hand signed. Electronic signatures may be accepted if using an e-sign method such as e-signature, Adobe Sign, Docusign, etc. 

If you have any questions or need help filling out the form, please call the number listed above.

No. To protect the confidentiality of your information, we need to verify your identity. Additionally, Medical Records staff are not clinical personnel and cannot explain test results or other information.

On 6/10/2023, we switched our electronic health records system from Meditech to Epic/MyChart. While your prior health records are not visible in the new system, this information is still available for us to prepare for you. Please complete an Authorization for Disclosure of Health Information form.

Yes. If you would like to consent for verbal release of your protected health information, please complete and return the form below. 

Form coming soon

Complete and sign a Master Patient Index Demographics Change Request Form. Return this form with legal documentation (see page 2 of form) supporting the name change request.

Form coming soon

Our St. Peter's Health Billing Team would be happy to assist you with any questions you may have about your bill. They can be contacted at 406-447-2783.

A Health Information Exchange (HIE) is a platform that allows your healthcare providers to electronically share and access your electronic health record in a secure manner. The goal of HIE use is to make patient information available where and when it is needed for your care. These HIE's can improve patient care and assist your providers in making more informed decisions and is used for treatment, payment and healthcare operation purposes. Information on HIEs can include test results, provider notes, diagnostic images, discharge summaries and your immunization information.

Big Sky Care Connect (BSCC) 

This Montana HIE is a statewide network which allows your information to be made available to other healthcare providers in Montana if they are part of the BSCC Network. 

Epic Care Everywhere 

This is a feature within the Epic electronic health record system that allows the secure exchange of your protected health information between different Epic systems, even those at different institutions. This empowers patients by allowing you the ability to share your medical information with other providers as needed.

Big Sky Care Connect (BSCC) 

You can opt out of participation with the BSCC HIE by submitting a complete and signed Big Sky Care Connect Opt Out Form that's available from St. Peter's Health registration staff or from the Medical Records Department. Alternatively, you can complete a form online with BSCC at mtbscc.org/patients. This will block users from seeing your medical information; however, this information can be accessed with your verbal or written consent or in the event of an emergency.

Epic Care Everywhere 

You can opt out of participation with Epic's Care Everywhere by submitting a complete and signed Epic Care Everywhere Opt Out Form to St. Peter's Health. Forms can be found on our website or are available from St. Peter's Health registration staff or from the Medical Records Department.