May 22, 2023
Don't miss access to this world-class service improvement!
In June, St. Peter’s Health is switching its online health record information service from Patient Portal to MyChart as part of a transition to the best-in-class electronic health record system, EPIC. This is an exciting change because MyChart offers enhanced, more user-friendly tools for patients to use. MyChart gives users free, quick, one-stop online access to do things like manage appointments, message care teams, view test results, view medical record information and pay bills.
Don't lose access!
The switch from Patient Portal to MyChart means that if you currently access provider messaging, medical records, billing or test results, etc., online through Patient Portal (the current tool) and/or if you want to continue to have online access to medical record information for healthcare services at St. Peter’s after June 10, 2023, you will need a MyChart account.
Important transition dates
- Between May 19-21, 2023, you may have received a text message from St. Peter’s about MyChart. This text included setup instructions through secure activation codes sent to a valid mobile number on file if you have a scheduled appointment after June 10. If you activate your MyChart account in May, you will be able to view appointment information only. Some portions of MyChart won’t be fully available until after June 10. Patient Portal accounts will be fully operational until June 10. If you did not receive a text, you will not be able to signup for MyChart until after June 10.
- Starting June 10, most Patient Portal tools will no longer be available. You will need a MyChart account for online medical record information access and to view information for services you receive after June 10. More information about general MyChart signup will be available here starting on June 10.
Important Patient Portal transition information
Until June 10, you can still use Patient Portal and all of its tools if you have a current, active account. Patient Portal functionality will begin to change on June 10. After June 10, most Patient Portal tools will no longer be available. You will need a MyChart account to use tools like appointment management and provider messaging. More information about general MyChart signup will be available here in June.
Please note that St. Peter’s no longer offers new Patient Portal account enrollment.
MyChart activation information
Starting June 10, MyChart will be available for St. Peter’s patients who have received activation codes via text and have activated accounts. Unless you have a scheduled appointment AND a valid mobile phone number on file, you will not be able to sign up for a MyChart account until after June 10. After June 10, the best way to sign up for MyChart is through instant activation information you receive when you do things like schedule an appointment or check in for a service at St. Peter’s. More information about general MyChart signup will be available here starting on June 10.
What is MyChart?
MyChart is a free, secure service that offers patients personalized and secure online access to portions of their medical records. It is similar to Patient Portal but offers enhanced, more user-friendly tools, including:
- 24/7, self-managed access
- View your health summary from the MyChart electronic health record
- Manage medical appointments
- View test results
- Submit a prescription renewal request to your personal physician or care provider
- Access trusted health information resources
- Communicate electronically and securely with your medical care team
- View billing statements and make online payments
- Request additional medical records
- Document uploads
- And more
MyChart FAQ
We understand you might have questions about this change. The below FAQ has answers to some important, frequently asked questions.
What is Patient Portal?
Patient Portal is the current online health record information portal offered at St. Peter’s. It provides online access where you can do things like request appointments, review clinical notes and results, send secure messages to your physician, and more.
What is MyChart?
MyChart is a world-class health information service that gives users free, quick, secure, one-stop online access to do things like manage appointments, message care teams, view test results, view medical record information and pay bills online. St. Peter’s is switching from Patient Portal to MyChart in June.
Why is St. Peter’s changing from Patient Portal to MyChart?
The switch from Patient Portal to MyChart is one part of our $25 million investment in local health care that is bringing the best-in-class electronic health record system, EPIC, to St. Peter’s. MyChart is similar to Patient Portal but offers enhanced, more user-friendly tools.
Can I still use Patient Portal?
You can still use Patient Portal through June 10, 2023, if you have a current, active account. After June 10, most Patient Portal tools will no longer be available. You will need a MyChart account for things like managing appointments and provider messaging. Please note that St. Peter’s no longer offers new Patient Portal account enrollment.
When will MyChart be available?
Starting June 10, MyChart will be available for St. Peter’s patients who received secure activation codes via text because they have a scheduled appointment and have activated accounts. If you do not have a scheduled appointment after June 10 and do not have a valid mobile phone number on file, you won’t be able to activate a MyChart account until after June 10. After June 10, the best way to sign up for MyChart is through instant activation information you receive when you do things like schedule an appointment or check in for a service at St. Peter’s. More information about general MyChart signup will be available here starting on June 10.
How do I sign up for MyChart?
Unless you have a scheduled appointment AND a valid mobile phone number on file, you will not be able to signup for a MyChart account until after June 10. After June 10, the best way to sign up for MyChart is through instant activation information you receive when you do things like schedule an appointment or check in for a service at St. Peter’s. More information about general MyChart signup will be available here starting on June 10.